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The opposite of this is empathy. [3] Empathy allows for an acceptance of the other person and their feelings. This can be taken as both verbal and non-verbal messages as communication is not linear and both communicators are giving and receiving messages at all times. [1]
Empathy and sympathy are often mixed up, but they're totally different emotions. A psychotherapist explains the key differences between the two reactions:
Empathic concern is often confused with empathy. To empathize is to respond to another's perceived emotional state by experiencing feeling of a similar sort. Empathic concern or sympathy includes not only empathizing, but also having a positive regard or a non-fleeting concern for the other person. [2]
Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.
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Digital empathy is the application of the core principles of empathy – compassion, cognition, and emotion – into technical designs to enhance user experience. According to Friesem (2016), digital empathy is the cognitive and emotional ability to be reflective and socially responsible while strategically using digital media.
Against Empathy: The Case for Rational Compassion is a 2016 book written by psychologist Paul Bloom. The book draws on the distinctions between empathy , compassion , and moral decision making. Bloom argues that empathy is not the solution to problems that divide people and is a poor guide for decision making.
Nonviolent Communication (NVC) is an approach to enhanced communication, understanding, and connection based on the principles of nonviolence and humanistic psychology. It is not an attempt to end disagreements, but rather a way that aims to increase empathy and understanding to improve the overall quality of life.