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During the late 1990s and early 2000s, several industries started to use the term 'extranet' to describe centralized repositories of shared data (and supporting applications) made accessible via the web only to authorized members of particular work groups - for example, geographically dispersed, multi-company project teams.
For example, an organization may provide access to some aspects of its intranet to share data with its business partners or customers. These other entities are not necessarily trusted from a security standpoint. The network connection to an extranet is often, but not always, implemented via WAN technology.
The term is used in contrast to public networks, such as the Internet, but uses the same technology based on the Internet protocol suite. [ 2 ] An organization-wide intranet can constitute an important focal point of internal communication and collaboration, and provide a single starting point to access internal and external resources.
SharePoint is a collection of enterprise content management and knowledge management tools developed by Microsoft.Launched in 2001, [8] it was initially bundled with Windows Server as Windows SharePoint Server, then renamed to Microsoft Office SharePoint Server, and then finally renamed to SharePoint.
Teambox, Basecamp-style project management software with focus on GTD task management and conversations. (Only V3 and prior are open-source.) Zarafa; Zentyal, with support for native groupware clients (Kontact, Novell Evolution) natively for Microsoft Outlook and web interface; Zimbra; Zulip
The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).
A study conducted in 2006 by Forrester Research, Inc. showed that 46 percent of large companies used a portal referred to as an employee portal.Employee portals can be described as a specific set of enterprise portals and are used to give an interface for employees to personalized information, resources, applications, and e-commerce options.
Having a strategy pre-supposes a planned, orderly process with proper costing and budgeting, it involves consulting with the parties who are going to be using the intranet, allows for an efficient integration with existing systems and phasing-out of older ones, has long term benefits when the intranet needs to be scaled or made more secure, maintains control and quality in the hands of the ...