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A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]
ISO created Quality Management System (QMS) [31] standards in 1987. They were the ISO 9000:1987 series of standards comprising ISO 9001:1987, ISO 9002:1987 and ISO 9003:1987; which were applicable in different types of industries, based on the type of activity or process: designing, production or service delivery.
ISO 9001:2015 Quality management systems — Requirements is a document of approximately 30 pages available from the national standards organization in each country. Only ISO 9001 is directly audited against for third-party assessment purposes. Contents of ISO 9001:2015 are as follows: Section 1: Scope; Section 2: Normative references
The Annex SL is a section of the ISO/IEC Directives part 1 that prescribes how ISO Management System Standard (MSS) standards should be written. The aim of Annex SL is to enhance the consistency and alignment of MSS by providing a unifying and agreed-upon high level structure, identical core text and common terms and core definitions.
In 1982, Subcommittee SC 2 "Quality management Systems" was established. SC2 developed ISO 9001 on requirements for quality management systems, ISO 9004 as guidance to achieve sustained success, ISO 10005 as guidance on quality plans, ISO 10006 as guidance on quality management in projects and ISO 10007 as guidance on configuration management.
It was released in 1999 by International Organization for Standardization based on ISO 9001, and the first edition was published in June 1999 as ISO/TS 16949:1999. [1] IATF 16949:2016 replaced ISO/TS 16949 in October 2016 by International Automotive Task Force .
On December 14, 2006, all QS9000 certifications were terminated. With QS9000, the middle certification between ISO 9001 and ISO/TS 16949, no longer valid, businesses had a choice between either ISO9001 or TS16949. QS9000 is considered superseded by ISO/TS 16949, now a standard published by IATF, thus renamed IATF 16949:2016 (current version).
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