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Memphis Light, Gas and Water business offices will be closed on Monday, November 11, in observance of Veterans Day. Customers can use My Account on MLGW’s secure website to check balances, make payment arrangements and to check the status of an o...
Your monthly gas bill reflects the cost of the natural gas MLGW purchases, as well as the cost of storing, transporting and delivering that gas. These costs fluctuate due to the deregulated, competitive marketplace.
Residential. Memphis Light, Gas and Water's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring and disconnecting services, or anything else relating to MLGW's services. To start, stop or transfer service: (901) 544-6549 or visit our Online Service Request section.
Memphis Light, Gas and Water offers many payment channels and options to make paying your utility bill fast, easy and convenient. You can also view a summary of these options in our Payment Option Comparison table or click a link below for more details.
Memphis Light, Gas and Water's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring/disconnecting services, or anything else relating to MLGW's services.
Memphis, TN 38145-0388. 220 South Main St. Memphis, TN 38103. More Contact Info. Policies. Customer Care Policy. Electric, Gas, Water. Schedule of Charges. Incentive Policy.
My Account Payment Issues. NOTE: Some MLGW customers are experiencing internet browser issues when attempting to pay their utility bill. If you are experiencing issues, when clicking on 'Bills and Payments' and are using an Apple device, please upgrade your internet browser to the latest version.
Request Service. Click here to send a request for MLGW to Start Service at your home. Click here to send a request for MLGW to Stop Service at your home. Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement.
Memphis Light, Gas and Water's Electric Outage Summary Map provides you general information about the outage level across Shelby County. Detailed information about specific addresses is not available for home safety and security measures.
The city's first utility company was the Memphis Gas Light Company, formed in 1852. It served 10,000 people and covered just three-square-miles. The city's water supply came from cisterns and the Wolf River. Today, MLGW is the nation's largest three-service municipal utility, serving more than 440,000 customers.