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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  5. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    For premium support please call: ... Mail. 24/7 Help. For premium support please call: 800 ... Scammers know how to fake a phone number. Kerskie describes a scam where a client received a spoof ...

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  7. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    Voice over IP (VoIP) is used in vishing or voice phishing attacks, [24] where attackers make automated phone calls to large numbers of people, often using text-to-speech synthesizers, claiming fraudulent activity on their accounts. The attackers spoof the calling phone number to appear as if it is coming from a legitimate bank or institution.

  8. Email fraud - Wikipedia

    en.wikipedia.org/wiki/Email_fraud

    The computer security company McAfee reports that, at the beginning of September 2006, over 33% of phishing scam emails being reported to McAfee were using Fifth Third Bank's brand. [7] Romance scam: Usually this scam begins at an online dating site, and is quickly moved to personal email, online chat room, or social media site. Under this form ...

  9. 30 Scam Phone Numbers To Block and Area Codes To Avoid - AOL

    www.aol.com/finance/19-dangerous-scam-phone...

    24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. ... Changing a phone number is easy, so it’s challenging to catch every scam phone number out there.

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