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Build your own call center representative job description with skills, salaries and more. Duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
A Call Center Representative takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or services their company offers.
5,644 Call Center Customer Service Representative jobs available on Indeed.com. Apply to Customer Service Representative, Call Center Representative, Senior Call Center Representative and more!
Responsibilities for call center customer service representative. Answer incoming calls from customers. Respond to inquiries and questions, handle complaints, troubleshoot problems and provide information. Route calls to the appropriate sales team or branch. Represents the company to customers.
14,857 Call Center Representative jobs available on Indeed.com. Apply to Call Center Representative, Customer Service Representative, Customer Support Representative and more!
Call Center Customer Service Representatives are primarily responsible for providing excellent customer service and resolving customer queries. They interact with customers through phone calls, emails, live chat, or social media platforms. Their duties and responsibilities include:
Call center representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction. The ideal call center customer service representative will be customer-focused, detail orientated, and target driven.
Phoenix, AZ. $21.00 Per Hour (Employer est.) Easy Apply. Provide superior customer care through prompt, courteous, and professional answering of calls, emails, chats, and SMS/text messages.… 15d. Infosys BPM Ltd. 3.7. Call Center Representative/Customer Service.
In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales.