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  2. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  3. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Complaint - Wikipedia

    en.wikipedia.org/wiki/Complaint

    In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

  6. Provide feedback for AOL.com - AOL Help

    help.aol.com/articles/provide-feedback-for-aol-com

    If someone’s posting or spamming comments that contain racial slurs, vulgarity or anything inappropriate, please use the report feature that’s available in the comment system. To report a comment: 1. Go to the comment you are reporting. 2. Select the Drop-Down Arrow on the far right-hand corner of the text-box. 3. Click report.

  7. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1][2][3]

  8. Kokua Line: How do we report complaints about homeless camps?

    www.aol.com/news/kokua-line-report-complaints...

    Here is information confirmed by Ian Scheuring, a spokes ­person for Mayor Rick Blangiardi.—Report a homeless encampment that impedes access to city property to Honolulu’s Department of ...

  9. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    Airline complaints. Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved.