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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by ...
411 NDA: National Directory Assistance. 411 is dialed and the operator is requested to search for a listing in an area code not local to the caller. For example: The caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 213 (Los Angeles, California). In this case, AT&T Illinois bills the call.
N11-numbers provide access to special services. For example, This US road sign reminds drivers and passengers about 5-1-1 service. 211: Community services and information; 311: Municipal government services, non-emergency number; 411: Directory assistance; 511: Traffic information or police non-emergency services
An unpublished number is also excluded from directory assistance services, such as 411. Landline telephone companies often charge a monthly fee for this service. As cellular phones become more popular, there have been plans to release cell phone numbers into public 411 and reverse number directories via a separate Wireless telephone directory ...
Canadian (and other North American Numbering Plan) telephone numbers are usually written as (NPA) NXX-XXXX. For example, 250 555 0199, a fictional number, could be written as (250) 555-0199, 250-555-0199, 250-5550199, or 250/555-0199. The Government of Canada's Translation Bureau recommends using hyphens between groups; e.g. 250-555-0199. [2]
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