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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1.

3. Troubleshoot a dial-up connection - AOL Help

   help.aol.com/articles/troubleshooting-a-dial-up...

   Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.

4. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   We can help set up your new printer, network, smart TV and more. Troubleshooting. ... Let us take a look over your wireless connection. Why Assist by AOL

5. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Packet loss - Wikipedia

   en.wikipedia.org/wiki/Packet_loss

   Network transport protocols such as TCP provide endpoints with an easy way to ensure reliable delivery of packets so that individual applications don't need to implement the logic for this themselves. In the event of packet loss, the receiver asks for retransmission or the sender automatically resends any segments that have not been acknowledged.

8. ping (networking utility) - Wikipedia

   en.wikipedia.org/wiki/Ping_(networking_utility)

   ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It is available for virtually all operating systems that have networking capability, including most embedded network administration software.

9. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.