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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    We can help set up your new printer, network, smart TV and more. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone ...

  4. Windows 10 - AOL Help

    help.aol.com/products/windows-10

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  6. Windows Driver Model - Wikipedia

    en.wikipedia.org/wiki/Windows_Driver_Model

    Network device drivers for Windows XP use NDIS 5.x and may work with subsequent Windows operating systems, but for performance reasons network device drivers should implement NDIS 6.0 or higher. [8] Similarly, WDDM is the driver model for Windows Vista and up, which replaces XPDM used in graphics drivers.

  7. Safe mode - Wikipedia

    en.wikipedia.org/wiki/Safe_mode

    For example, on Microsoft Windows, the user can also choose to boot to the Recovery Console, a small text-based troubleshooting mode kept separate from the main operating system (which can also be accessed by booting the install CD) or to various "safe mode" options that run the dysfunctional OS but with features, such as video drivers, audio ...

  8. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  9. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.