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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
Check your block settings. Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays. Messages are often delivered right way though very rarely there may be a delay in transit.
For additional questions specific to the email client, check the manufacturer’s website. Manufacturers cannot answer questions about your AOL Mail settings, or your AOL username or password. Thunderbird – Follow steps for manual configuration. Outlook 2016 – Follow steps under "Other Email Accounts."
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.
If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.