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  2. AetherPal - Wikipedia

    en.wikipedia.org/wiki/AetherPal

    AetherPal is a smart remote control [1] that allows support staff to take control of any smartphone or pc anywhere in the world over an IP connection, as if the smartphone is in the hands of the support staff. AetherPal software is targeted for mobile operators [2] and enterprises to provide customer care, technical support and remote training.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The contact center is a central point from which all customer contacts are managed. Through contact centers, valuable information can be routed to the appropriate people or systems, contacts can be tracked, and data may be gathered. It is generally a part of the company's customer relationship management infrastructure. The majority of large ...

  4. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

  5. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.

  6. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  7. No room for privacy: How Airbnb fails to protect guests from ...

    www.aol.com/no-room-privacy-airbnb-fails...

    The company, through its representative, was supposed to comply with a court order to quantify how many complaints or reports had been made to Airbnb by people who had been recorded by ...

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