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  2. Get Help - Wikipedia

    en.wikipedia.org/wiki/Get_Help

    Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.

  3. Microsoft Docs - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Docs

    Microsoft Docs was a library of technical documentation for end users, developers, and IT professionals who work with Microsoft products. The Microsoft Docs website provided technical specifications, conceptual articles, tutorials, guides, API references, code samples and other information related to Microsoft software and web services.

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users. The reason for providing a multi-tiered support system instead of one general support group is to provide the best possible service in the most efficient ...

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

  6. Microsoft Customer Care Framework - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Customer_Care...

    CCF is different from most products from Microsoft in that it is not an 'out of the box' solution but requires development and configuration to build a working customer solution. The framework allows for a SOA methodology [ 1 ] [ 2 ] [ 3 ] on development on the server and agent desktop side, but this is not mandatory and non-SOA development can ...

  7. Telephone numbers in Singapore - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_Singapore

    Until 1985, subscribers' telephone numbers in Singapore were five and six digits. Five digits were introduced in 1960s, whereas 5-digit and 6-digit phone numbers were introduced in 1960s as fixed lines grew, but in that year, these changed to seven digits as the introduction of new towns arose (Tampines, Jurong East, Bukit Batok, Yishun and Hougang) and a large number of new numbers were required.

  8. Microsoft TechNet - Wikipedia

    en.wikipedia.org/wiki/Microsoft_TechNet

    Microsoft TechNet was a Microsoft web portal and web service for IT professionals. It included a library containing documentation and technical resources for Microsoft products, a learning center providing online training, discussion forums, an evaluation center for downloading trialware, blogs for Microsoft employees and a wiki.

  9. Phoneword - Wikipedia

    en.wikipedia.org/wiki/Phoneword

    The main advantages of phonewords over standard phone numbers include increased memorability and increased response rates to advertising. They are easier to remember than numeric phone numbers; thus, when businesses use them as a direct response tool in their advertising (radio, television, print, outdoor, etc.), their memorability tends to have a favorable effect on response rates.