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Numbering plan areas and area codes since May 2001 September 1997 [1] – May 2001 [2] July 1988 [3] – September 1997 [4] [5] October 1947 – July 1988 [6]. Massachusetts is divided into five distinct numbering plan areas (NPAs), which are served by nine area codes in the North American Numbering Plan (NANP), [7] organized as four overlay complexes and a single-area code NPA.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.
The answering service operators also had the option of calling the client and alerting them to particularly important calls. The origins of call centers date back to the 1960s with the UK-based Birmingham Press and Mail, which installed Private Automated Business Exchanges (PABX) to have rows of agents handling customer contacts.
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Australian employees can now ignore those and other intrusions into home life thanks to a new "right to disconnect" law designed to curb the creep of work emails and calls into personal lives. The ...
The region of area codes 978 and 351 Massachusetts area codes since May 2001. Area codes 978 and 351 are telephone area codes in the North American Numbering Plan for north central and most of northeastern Massachusetts. [1] Area code 978 was created in an area code split of area code 508 on September 1, 1997. A permissive dialing period ended ...
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