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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Complaints about airlines, according to the PIRG analysis, are increasing faster than the level of passengers. They rose nearly three times faster than the 11 percent increase in passengers ...
Untied.com was a website critical of United Airlines that logs complaints from passengers. The name untied.com transposes two of the letters of the name "United" and also suggests disorder. Kevin Simpson of the Denver Post said in 2000 that "The Untied.com phenomenon mirrors the online trend in consumer activism that has caught on with the ...
The Traveler Redress Inquiry Program (TRIP, sometimes called DHS TRIP) is a program managed by the Department of Homeland Security in the United States that allows people who face security-related troubles traveling by air, receive excessive security scrutiny, or are denied entry to the United States, to file their grievances with and seek redress from the DHS.
When the Department of Justice filed its lawsuit against the merger between US Airways and American Airlines parent company AMR , the Department was joined by the attorney generals of Texas ...
Not For Tourists (abbreviated NFT) is a series of guides to major cities. Unlike traditional tourist guide books, NFT guides are designed for people who live in or commute to their subject cities. [citation needed] As such, they differ in several ways from the typical guide book. In addition to highlighting landmarks, restaurants, bars, stores ...
Airline firms with certificated air carriers, headquartered, directed and operated from Texas. The following is a list of individual passenger, charter, and cargo airlines - U.S. Federal Aviation Administration (FAA) United States Department of Transportation (DOT) Certificated airlines, their parent company firms, consortium firms, private equity firms, or other business operating schemes ...
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