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GLPI Project is an open source and collaborative community of developers and IT experts gathered to develop the GLPI software. This collaboration is achieved by different means: installation and use of GLPI, GLPI tests, upgrades submissions, documentation participations, translations, features request.
Serena Software Inc. is an American software company that provides IT management products to enterprises. [3] Serena solutions offer a process orchestration approach and span the areas of development, DevOps and IT management .
This is a list of free and open-source software packages (), computer software licensed under free software licenses and open-source licenses.Software that fits the Free Software Definition may be more appropriately called free software; the GNU project in particular objects to their works being referred to as open-source. [1]
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
Free-software licenses and open-source licenses are used by many software packages today. The free software movement and the open-source software movement are online social movements behind widespread production, adoption and promotion of FOSS, with the former preferring to use the term free/libre and open-source software (FLOSS).
Spacewalk is an open source Linux and Solaris systems management solution [buzzword] and is the upstream project for the source of Red Hat Network Satellite. Spacewalk works with RHEL, Fedora, and other RHEL derivative distributions like CentOS, Scientific Linux, etc.
"Free and open-source software" (FOSS) is an umbrella term for software that is considered free software and/or open-source software. [1] The precise definition of the terms "free software" and "open-source software" applies them to any software distributed under terms that allow users to use, modify, and redistribute said software in any manner they see fit, without requiring that they pay ...