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Paperless Billing. If you would like to enroll in paperless billing, please visit the City of Elgin eBilling Portal. You need your account number (it can be found on your water bill) and a valid email address. You will not receive eBill notifications until your email address is verified.
The Utility Department takes care of all utility billing and payments, application for new/transferred utility services, meter reading, meter issues regarding readings, commercial and residential garbage services, including recycling and bulk pickup.
The City of Elgin is using a new payment provider for utility, license and citation payments. Saved credit and debit cards saved on portal.elginil.gov will need to be re-added to your account.
Sign in or sign up. Create an account to view details, manage single & multi-accounts, multi-bill pay, and e-Billing.
The City of Elgin is using a new payment provider for utility, license and citation payments. Saved credit and debit cards saved on portal.elginil.gov will need to be re-added to your account. If you're enrolled in credit card auto-pay, you will also need to re-enable this feature for your utility account.
Online Bill Payment. Automatic Bank Draft. Night Drop Box. Use your debit or credit cart to make online payments. You may also set up auto pay. Accepted Credit Cards Opens in new window.
To enroll in automatic water bill payments online, please click here or visit https://portal.cityofelgin.org. You will be prompted to sign in or create an account. Once you sign in, you can enroll in auto pay (on the left side menu) by using your credit card or bank account.