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2. Abuse Reporting Format - Wikipedia

   en.wikipedia.org/wiki/Abuse_Reporting_Format

   The ARF format is designed to be extensible, providing for generic spam reporting, e.g. from users to some anti-spam center or help desk, or for opt-out operations. The format defines a new MIME type to be included in a multipart/report attachment, and includes at least the headers of the offending message.

3. Complaint - Wikipedia

   en.wikipedia.org/wiki/Complaint

   In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

4. Pleading - Wikipedia

   en.wikipedia.org/wiki/Pleading

   Under the Federal Rules of Civil Procedure a complaint is the first pleading in American law filed by a plaintiff which initiates a lawsuit. [1] A complaint sets forth the relevant allegations of fact that give rise to one or more legal causes of action along with a prayer for relief and sometimes a statement of damages claimed (an ad quod damnum clause).

5. Corrective and preventive action - Wikipedia

   en.wikipedia.org/wiki/Corrective_and_preventive...

   Corrective actions are implemented in response to customer complaints, unacceptable levels of product non-conformance, issues identified during an internal audit, as well as adverse or unstable trends in product and process monitoring such as would be identified by statistical process control (SPC). Preventive actions are implemented in ...

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Feedback loop (email) - Wikipedia

   en.wikipedia.org/wiki/Feedback_loop_(email)

   MPs can receive users' complaints by placing report spam buttons on their webmail pages, or in their email client, or via help desks. The message sender's organization, often an email service provider, has to come to an agreement with each MP from which they want to collect users' complaints. [1] Feedback loops are one of the ways for reporting ...