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E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
Earlier complaints used to be 11,000 to 12,000 per month while currently NCH handles nearly 40,000 consumer grievances per month. A new portal INGRAM under National Consumer Helpline was launched during September 2016 for providing a common portal for various stakeholders in Consumer Grievance Redress Mechanism.
Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
The NCDRC was established in 1988 under the provisions of the Consumer Protection Act, 1986. [4] The creation of this quasi-judicial body was a significant milestone in India's consumer protection landscape, aimed at providing speedy and inexpensive redressal of consumer disputes. [6]
Rajasthan Lokayukta is the Parliamentary Ombudsman for the state of Rajasthan . It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption.
On 18 April 1948, Udaipur State joined the Union, and Prime Minister Jawaharlal Nehru inaugurated the newly named United State of Rajasthan, with Manikya Lal Verma becoming its prime minister. [5] Later, on 30 March 1949, the states of Jaipur , Jodhpur , Bikaner , and Jaisalmer merged into the union, which was then renamed the United State of ...
The Rajasthan State Human Rights Commission is a State Government body constituted on 18 January 1999 to exercise the powers conferred upon, and to perform the functions assigned to, a State Human Rights Commission under chapter-V of The Protection of Human Rights Act, 1993.
The Police Complaints Authority were to be established at the state and district levels following the judgement by the 2006 Supreme Court of India, in the Prakash Singh and Ors. v. Union of India and Ors. AIR 2006 SCC 1 Case, [7] in response to the huge volume of complaints against the police and the endemic lack of accountability. [8] [9]