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Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
We are aware some users are having issues accessing their AOL Mail using third-party mail clients. Removing and re-entering your AOL Mail password or app password in the email client should solve this.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Update your device's software The AOL app works best on the latest version of Android software. The software for most Android devices can be updated from the Settings app , but check with your manufacturer for instructions specific to your device.
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.
PRIVATE WiFi is a virtual private network (VPN) security software that protects your identity and sensitive information by encrypting everything you send and receive over public WiFi networks so that your online activity is invisible to threats.