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Following the establishment of NHS Direct in England, Susan Deacon Minister for Health and Community Care announced in December 2000 that a 24-hour helpline service would be set up for Scotland. [7] [8] NHS 24 was established as a Special Health Board on 6 April 2001 [9] under the NHS 24 (Scotland) Order 2001, although the overall aims for ...
The main roll-out was originally meant to be finished by April 2013 [23] but was not completed until February 2014. [24] In Scotland, the NHS24 service moved from 0845 424 2424 to 111 on 29 April 2014. [25] [26] NHS 111 Wales (formally NHS Direct Wales) can now be accessed through the 111 number. [27]
Breathing Space is a psychological counselling service in Scotland for people feeling depressed, or with other urgent psychological problems. [ 1 ] [ 2 ] [ 3 ] It has a telephone helpline , a web interface, and a British Sign Language webcam interface, [ 4 ] all staffed by trained advisers who offer guidance and referral. [ 5 ]
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
NPIS supports (24 hours) NHS Direct (for England and Wales) and (24 hours) NHS 24 for Scotland. Northern Ireland has its Northern Ireland Regional Medicines and Poisons Information Service in Belfast, and NPIS is used when this is not available.
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NHS 24 runs a telephone advice and triage service that cover the out of hours period, more recently also providing a national telehealth service. [33] NHS Education for Scotland [34] (training and e-library) NHS National Services Scotland [35] It is the common name for the Common Services Agency (CSA) providing services for NHS Scotland boards.
NHS National Services Scotland (NSS) is a public body and national health board of NHSScotland. Accountable to the Scottish Government , NSS works at the heart of Scotland’s health service, providing national strategic support services and expert advice to NHSScotland.