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  2. Emergency medical dispatcher - Wikipedia

    en.wikipedia.org/wiki/Emergency_medical_dispatcher

    9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.

  3. How to Become a 911 Operator - AOL

    www.aol.com/become-911-operator-120027170.html

    Ever consider what it’s like to be a 911 emergency operator? Well now’s the time to think about it. The job is in high demand these days and it doesn’t require a college degree, saves lives ...

  4. Dispatcher - Wikipedia

    en.wikipedia.org/wiki/Dispatcher

    A bus dispatcher monitors the schedules of their bus fleet and address any problems that arise during their operations. A tow-truck dispatcher responds to calls for emergency roadside assistance. A gas and water service dispatcher monitors their respective utilities and receive calls for emergency assistance that involve gas lines and water mains.

  5. First responder - Wikipedia

    en.wikipedia.org/wiki/First_responder

    The term "first responder" refers to those individuals who in the early stages of an incident are responsible for the protection and preservation of life, property, evidence, and the environment, including emergency response providers as defined in section 2 of the Homeland Security Act of 2002 (6 U.S.C. § 101), as well as emergency management ...

  6. Confessions of a 911 Operator - AOL

    www.aol.com/news/2010-07-05-911-job.html

    I'm going on my one-year anniversary of being a 911 operator -- in the city that never sleeps. Which is why it is great for me to work the graveyard shift, so that way I can still be up in the ...

  7. Emergency response officers - Wikipedia

    en.wikipedia.org/wiki/Emergency_Response_Officers

    Emergency response officers (EROs) are people who are trained to be the first line of response in any emergency situation. The primary role played by EROs are to check out any reported incident locally and assess the situation. If deemed appropriate the professional emergency services like the police, ambulance and/or fire brigade will be called up and the EROs will facilitate the access of ...

  8. Incident commander - Wikipedia

    en.wikipedia.org/wiki/Incident_commander

    The Incident Commander is the person responsible for all aspects of an emergency response; including quickly developing incident objectives, managing all incident operations, application of resources as well as responsibility for all persons involved.

  9. Public safety answering point - Wikipedia

    en.wikipedia.org/wiki/Public_safety_answering_point

    Public-safety answering point in Kraków, Poland. A public-safety answering point (PSAP), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services/ambulance) are received and handled.

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