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Having problems with your tech? Learn about remote support options from Geek Squad at Best Buy.
24/7 Support. If you need help, we're standing by. Have trouble setting up your device? We'll help. Have a virus? We'll remove it. Device running slow? We'll fix it. To keep your device running its best, we'll tune it up.
Find expert computer and laptop repair, virus protection, spyware & malware removal, computer upgrades, and hardware installation services from Geek Squad at Best Buy.
We can repair your cell phone and computer, no matter where you bought them. If you have Best Buy Totaltech™ or Geek Squad Protection 1, we can repair large TVs and appliances right in your home.
The full range of Best Buy support. With Best Buy Geek Squad coverage, you can receive remote help with diagnosing and troubleshooting any issues you may have with your devices. The Best Buy customer service team is available 24/7 to answer any questions or concerns you may have.
Geek Squad Protect & Support Plus is a comprehensive service to help customers set up and make the most of any laptop, desktop or tablet sold at Best Buy. We will provide unlimited assistance online, in-store and by phone for problems related to the device or its software.
A Geek Squad Agent will remotely help you setup or troubleshoot one software application. We will help you install and configure one software application on one computer. (Software sold separately.) We'll activate your software if necessary, and install any critical updates.
Support & Services. Visit our Support Center; Connect with an Expert; Schedule a Service; Manage an Appointment; Protection & Support Plans; Haul Away & Recycling; Contact Us
We remotely support technology in your business or institute regardless of where it is located. Our goal is to eliminate any downtime and keep your technology running smoothly. We offer remote support for any of the technology needs below:
By purchasing, using and/or receiving a Geek Squad web-based or remote technical support, data, repair or networking service (“Service”), you accept and agree to be bound by these Geek Squad Remote Services Terms and Conditions, as updated by Geek Squad from time to time (“Service Terms”).