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  2. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Job seekers frequently send a cover letter along with their curriculum vitae or applications for employment as a way of introducing themselves to potential employers and explaining their suitability for the desired positions. [2] It is a pitch describing one's interest in the position, skills and relevant experience for the advertised job.

  3. 13 resume phrases that will get you hired - AOL

    www.aol.com/news/2016-06-23-13-resume-phrases...

    Here are 13 words and phrases to always include in your resume: It can be as simple as swapping a verb, noun, adjective or any combination of the three to describe and explain the skills ...

  4. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  6. Federal Resume (United States) - Wikipedia

    en.wikipedia.org/wiki/Federal_Resume_(United_States)

    Federal resumes are written in chronological resume format. Specific information is required to be included on federal resumes so that applicants can be rated uniformly. This additional information is not typically requested on private sector resumes, and resumes that do not include it will likely be rejected. This information includes:

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

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