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TUI Airways has its origins in several rival airlines. Euravia (later renamed Britannia Airways in December 1964 [6]) was founded in January 1962. [7] Orion Airways, founded in 1979 by Horizon Holidays and later owned by the large brewing firm Bass Brewery and InterContinental Hotels Group, was sold and merged with Britannia Airways in 1989 but retained the Britannia name.
The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
A TUI plane with 193 people on board failed to pressurise after a warning sign was missed by crew members for 43 minutes, forcing the pilot to abort the flight, an investigation has found. The ...
Yet airlines are receiving record complaints. When the pandemic first started, airlines received a $50 billion bailout from the U.S. government. Yet airlines are receiving record complaints
Flights booked directly with an airline are not protected under the ATOL scheme. ATOL is a financial protection scheme, it does not provide other assistance if there are other problems with a holiday. When customers' money will be automatically protected: Packages. Packages offer the best form of protection.
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