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The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
EE (formerly Everything Everywhere) is a British mobile network operator and internet service provider, and a brand of BT Consumer, a division of BT Group.It was established in 2010 and is the second-largest mobile network operator in the United Kingdom, with 21.2 million customers as of September 2022.
BT controls a number of large subsidiaries. Its BT Enterprise division supplies telecoms services to corporate and government customers worldwide, [8] and its BT Consumer division supplies telephony, broadband, and subscription television services in the United Kingdom to around 18 million customers. [9]
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From 1 July 2015, the charge for calls to 084, 087, 09 and 118 numbers has been simplified. It is split into two parts: An access charge, payable to the telephone service provider – e.g. BT, EE, Sky – plus a service charge paid to the company offering the service.
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Plusnet plc is a British triple play internet service provider (ISP) providing broadband, landline and mobile services.The company was founded in 1997 in Sheffield, England, and became a public limited company (plc) in July 2004 when it was floated on the Alternative Investment Market.