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You can call the Member Services number on your ID card for personalized service. Or log in to your member website and choose "Help" to get phone number, email and chat options. Not registered? You can also send us a message on our public form. For Medicare questions. If you're a Medicare member, it's easy to find your plan's contact details ...
Secure Member Sign-In. Forgot username or forgot password?
Your member ID card—like the example shown here—identifies you as an Aetna member and contains important information about you and your coverage. Make sure to always present your ID card when receiving medical and prescription services.
You will be able to: View a digital copy of your Member ID Card. Print a copy of your ID card. Request a new hard copy be mailed to you. Note: The exact steps may vary depending on the Aetna website, and it may be helpful to check the site's FAQ or contact customer support for more information.
Log in or register to access your Aetna health and benefits information online.
Log in to your Aetna account to manage your health plan and view care information, claims, and benefits.
Please enter your member ID number as seen on your Aetna Member ID Card: Member ID number, Full first name, Full last name, Date of birth, Zip code.
You can find your member ID number on your member ID card. Enter your member ID without spaces or dashes.
The Aetna insurance card is a compact, yet comprehensive summary of your health insurance policy. It contains essential information needed for healthcare providers to verify your coverage, process claims, and ensure you receive the benefits you're entitled to.
Access our most popular mobile features including: Find a doctor, facility or urgent care center that accepts your plan, view claims, access your Personal Health Record and get ID card information.