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  2. Sales order - Wikipedia

    en.wikipedia.org/wiki/Sales_order

    A sales order should record the customer's originating purchase order which is an external document. Rather than using the customer's purchase order document, an internal sales order form allows the internal audit control of completeness to be monitored. A sequential sales order number may be used by the company for its sales order documents.

  3. Engineer to order - Wikipedia

    en.wikipedia.org/wiki/Engineer_to_Order

    This requires on-going documentation, but the approach typically involves all of the following steps. Sales: A sales order is agreed upon between client and manufacturer. This will include quoted costs, delivery dates, and other basic information like a work breakdown structure (WBS) document. This is assigned to a project as an order item.

  4. Sales process engineering - Wikipedia

    en.wikipedia.org/wiki/Sales_process_engineering

    Reasons for having a well-thought-out sales process include seller and buyer risk management, standardized customer interaction during sales, and scalable revenue generation. Approaching the subject from a "process" point of view offers an opportunity to use design and improvement tools from other disciplines and process-oriented industries. [8]

  5. Sales and operations planning - Wikipedia

    en.wikipedia.org/wiki/Sales_and_operations_planning

    S&OP is the result of planning activities and it is composed of 5 main steps: data gathering, demand planning, supply planning, pre-meeting and executive meeting [7] with the addition of a preliminary step at the beginning (event plans), [8] two additional steps at the end of the process in case of a multinational company (global roll-up and ...

  6. Order processing - Wikipedia

    en.wikipedia.org/wiki/Order_processing

    Order processing is the process or work-flow associated with the picking, packing, and delivery of the packed items to a shipping carrier and is a key element of order fulfillment. Order processing operations or facilities are commonly called “ distribution centers ” or “DC 's”.

  7. Order management system - Wikipedia

    en.wikipedia.org/wiki/Order_management_system

    Order management requires multiple steps in a sequential process like capture, validation, fraud check, payment authorization, sourcing, backorder management, pick, pack, ship and associated customer communications. Order management systems usually have workflow capabilities to manage this process. [2]

  8. Order to cash - Wikipedia

    en.wikipedia.org/wiki/Order_to_cash

    Order to cash (OTC or O2C) normally refers to one of the top-level (context level) business processes for receiving and processing customer orders and revenue recognition. . Order to cash is an essential function in finance; the entire cycle of events happens after a customer places an order until the customer pays for the order; that is, the order is converted to c

  9. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Order fulfilment (in American English: order fulfillment) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of distribution or the logistics function. In the broader sense, it refers to the way firms respond to customer orders.

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