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Learn more about ways to solve several common home phone service problems, such as: No dial tone; Noise or static on calls; Issues receiving incoming calls; Difficulty making outgoing calls; Use our Verizon guided solutions or follow the steps below to resolve home phone service problems.
Use this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.
Verizon offers several types of home phone services, depending on what is available in your area. We currently support the following: Fios Digital Voice (FDV) Traditional home phone service; Voice Link
I can find no information on verizon.com about reporting a land line phone that is only giving me hum and no dial tone. Can someone give me the phone number for repair service or URL for it? Thank You.
Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204.
View repair ticket or service appointment status; Reschedule service appointment or close repair ticket; Update service appointment contact information; Check shipping status of replacement devices (remotes, Set-Top Boxes, routers, etc.)
If you have Verizon landline service (copper or FiOS) you can call repair @ (800) 837-4966.
You just take a corded phone and go out to the Network Interface Device (NID) and you will see the phone jacks. once plugged in if you hear dial tone or can place a call, then its your house wiring which is not covered unless you have the maintenance plan. if no plan verizon will work to get inside wire working but it will cost you.
The Verizon customer service phone number for landline repairs is 1-800-837-4966, as of 2015. Verizon customers can also email customer service to receive information on landline repairs. Verizon.com offers online support for landline issues as well.
Answer questions about your device and determine if you're eligible for a repair or replacement. Start a claim