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  2. Trade union - Wikipedia

    en.wikipedia.org/wiki/Trade_union

    A trade union (British English) or labor union (American English), often simply referred to as a union, is an organization of workers whose purpose is to maintain or improve the conditions of their employment, [1] such as attaining better wages and benefits, improving working conditions, improving safety standards, establishing complaint procedures, developing rules governing status of ...

  3. 'How's that my fault?': Home warranty company refused to pay ...

    www.aol.com/finance/hows-fault-home-warranty...

    As for Brown, in the end, KSL News reports he got his $3,000 after the local broadcaster contacted the home warranty company. The company did not immediately respond to a request for comment. How ...

  4. Collective bargaining - Wikipedia

    en.wikipedia.org/wiki/Collective_bargaining

    2. Role of Unions: While union membership has declined in recent decades, unions still play a crucial role in the collective bargaining process, representing workers in negotiations with employers. [19] 3. Bargaining Representative: Employees can appoint a bargaining agent, such as a union representative, to negotiate on their behalf. [20] 4.

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  6. Collective agreement - Wikipedia

    en.wikipedia.org/wiki/Collective_agreement

    A collective agreement, collective labour agreement (CLA) or collective bargaining agreement (CBA) is a written contract negotiated through collective bargaining for employees by one or more trade unions with the management of a company (or with an employers' association) that regulates the terms and conditions of employees at work.

  7. United Auto Workers - Wikipedia

    en.wikipedia.org/wiki/United_Auto_Workers

    A second-tier wage of $14.50 an hour, which applies only to newly hired workers, is lower than the average wage in non-union auto companies in the Deep South. [47] One of the benefits negotiated by the United Auto Workers was the former jobs bank program, under which laid-off members once received 95 percent of their take-home pay and benefits.

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