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Shoplifting usually involves concealing items on the person or an accomplice, and leaving the store without paying. However, shoplifting can also include price switching (swapping the price labels of different goods), refund fraud, and "grazing" (eating or sampling a store's goods while in the store). Price switching is now an almost extinct ...
CHICAGO — Shoplifting rates in the three largest U.S. cities — New York, Los Angeles and Chicago — remain higher than they were before the pandemic, according to a report last month from the ...
More than 95% of shoplifting incidents in 2019, 2020, and 2021 involved one or two people, and 0.1% involved more than six people, according to a Council on Criminal Justice analysis of ...
And shoplifting isn't slowing down. Retailers reported a 90% increase in dollar loss due to shoplifting in 2023, compared to 2019, in a more recent NRF report released in December 2024. The ...
Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.
Bait-and-switch is a form of fraud used in retail sales but also employed in other contexts. First, the merchant "baits" the customer by advertising a product or service at a low price; then when the customer goes to purchase the item, they discover that it is unavailable, and the merchant pressures them instead to purchase a similar but more expensive product ("switching").
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Some supermarkets in the United Kingdom introduced receipt scanners in 2022-23, following a 22% increase in shoplifting linked to the cost-of-living crisis, but the systems proved unpopular with customers and attracted some negative public reaction.