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  2. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    The Filipino people also generally show proficiency in American-style English as well as slang, and a strong familiarity with U.S. and European cultures. [1] Today, the Philippines remains a top business process outsourcing (BPO) destination for the estimated $150-billion BPO industry. [2] More than a million Filipinos are employed by call ...

  3. Business process outsourcing in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    Also in the same year, a US-based outsourcing center called the "People Support" moved its operations to the Philippines, generating 8,400 jobs for the country. Bong Borja, its CEO, became president of the BPO Association of the Philippines. In 2003, the Convergys Corporation opened up two more call centers in the Philippines. It was at this ...

  4. Knowledge process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Knowledge_process_outsourcing

    The Philippines Knowledge Process Outsourcing (KPO) services are often called "non-voice" or back office services, referring to activities outside contact center, customer and IT support services. In 2014, the KPO sector comprised 40 percent of the country's outsourcing industry.

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  6. A New Law Protects Two Beloved Species From Being Held in ...

    www.aol.com/law-protects-two-beloved-species...

    Bumble Bee Joins Endangered Species List Suckley’s cuckoo bumble bee may be classified as endangered under the Endangered Species Act after a recommendation from the U.S. Fish and Wildlife Service.

  7. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  8. Man who posed as good samaritan jailed for rape - AOL

    www.aol.com/man-posed-good-samaritan-jailed...

    A man who raped a vulnerable woman after posing as a good samaritan and luring her to his Aberdeen flat has been jailed for five years. Diego Valdivieso, 30, offered the young woman a bed at his ...

  9. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    The BPO industry in the Philippines generated $26.7 billion in revenues in 2020, [212] while around 700 thousand medium and high skill jobs would be created by 2022. [ 213 ] In 2015, official statistics put the size of the total outsourcing industry in China, including not only the BPO industry but also IT outsourcing services, at $130.9 billion.