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• Compare that version to what is listed when you click About AOL from the Help menu. • If you are on the latest version, proceed to the next step. Uninstall/Reinstall Desktop Gold if it is still working • Uninstall Adobe Flash Player PPAPI. • Uninstall Old AOL Desktop version.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
October #3 10/21: print issues for web or mail fix!! October #2 10/16: compose mail not closing when sent fix, download manager issues fixes, and more! October #1 10/3: new API for database, installation of new framework, and more!
Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments
If you get a notice that you need an active Desktop Gold subscription and don't wish to subscribe, learn how to access your email and other info through an old version of Desktop Gold or at mail.aol.com.