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2. Tips for Dealing With Workplace Conflict - AOL

   www.aol.com/news/2009-09-08-tips-for-dealing...

   CareerBuilder.com If your job involves dealing with other people, conflict is inevitable. Managers report spending 24 to 60 percent of their time dealing with employee disputes. And a study by the ...

3. Organizational conflict - Wikipedia

   en.wikipedia.org/wiki/Organizational_conflict

   Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.

4. Grievance (labour) - Wikipedia

   en.wikipedia.org/wiki/Grievance_(labour)

   Though the grievance process does provide for a structured and often fair procedure to dealing with conflicts within the workplace, there are also certain disadvantages present. In some cases, employees and employers alike can see the inclusion of a third-party arbitrator as a way in which they lose specific rights or control over the situation ...

5. Complaint system - Wikipedia

   en.wikipedia.org/wiki/Complaint_system

   Scholarly work has evolved to cover both a wider range of conflict management channels, and, also, a much wider range of disputants. In the 1970s and 1980s much interest arose in the United States, in dealing with conflict informally as well as formally, and in learning from conflict and managing conflict.

6. Conflict management - Wikipedia

   en.wikipedia.org/wiki/Conflict_management

   Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

7. Team conflict - Wikipedia

   en.wikipedia.org/wiki/Team_conflict

   Conflict is a normal part of working in teams, because it brings creativity and helps avoid groupthink. However, too much conflict can stop teams for doing their work and certain procedures should be followed to get back on track. Guffey, Rhodes, and Rogin describe their six-step process for dealing with conflict in teams: [13]

8. Managing up and managing down - Wikipedia

   en.wikipedia.org/wiki/Managing_up_and_managing_down

   Recognizing conflict and dealing with its causes. Recognizing the roots of employees' frustrations and working to fix them before they become a company-wide issue alleviates workplace tension and can establish a good morale with employees.

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