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  2. Politeness maxims - Wikipedia

    en.wikipedia.org/wiki/Politeness_maxims

    The agreement maxim runs as follows: "Minimize the expression of disagreement between self and other; maximize the expression of agreement between self and other." It is in line with Brown and Levinson's positive politeness strategies of "seek agreement" and "avoid disagreement", to which they attach great importance. However, it is not being ...

  3. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  4. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  5. Confidence-building measures - Wikipedia

    en.wikipedia.org/wiki/Confidence-building_measures

    Confidence-building measures between sovereign states for many centuries included the existence of and increased activities by embassies, which are state institutions geographically located inside the territory of other states, staffed by people expected to have extremely good interpersonal skills who can explain and resolve misunderstandings due to differences in language and culture which ...

  6. Communication accommodation theory - Wikipedia

    en.wikipedia.org/wiki/Communication...

    Because speech style and language is an important factor in defining social groups, divergence in speech style or language is often used to maintain intergroup distinctiveness and differentiate from the out-group, especially when group membership is a salient issue or the individual's identity and group membership is being threatened.

  7. Turn-taking - Wikipedia

    en.wikipedia.org/wiki/Turn-taking

    David Langford also argues that turn-taking is an organizational system. Langford examines facial features, eye contact, and other gestures in order to prove that turn-taking is signaled by many gestures, not only a break in speech. His claims stem from analysis of conversations through speech, sign language, and technology.

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  9. Groupthink - Wikipedia

    en.wikipedia.org/wiki/Groupthink

    This causes the group to minimize conflict and reach a consensus decision without critical evaluation. [ 2 ] [ 3 ] Groupthink is a construct of social psychology but has an extensive reach and influences literature in the fields of communication studies , political science , management , and organizational theory , [ 4 ] as well as important ...