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SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it broke the law by failing to provide “simple mechanisms” for quitting.
The AG's Office found Sirius XM, which is headquartered in New York City, forces its subscribers to call or chat online with an agent to cancel a subscription then deliberately draws out the ...
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If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...
James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online.
Sirius XM's mobile app (version 3.0), as seen on the iPad Mini. On February 4, 2010, the Sirius XM BlackBerry application was announced, for use on BlackBerry smartphones (the Bold, Curve, Storm, and Tour). [82] As of April 2013, the app featured over 150 channels. [83] On May 28, 2010, the Sirius XM application for Android smartphones was ...