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  2. Resetting your equipment solves most problems, whether you have a slow connection or no connection at all. To reset your equipment online: Sign in with your Spectrum username and password. From the Account Summary page, select the Services tab. Under Services & Equipment, select the Internet sub-tab.

  3. Am I in an outage? (Is my Spectrum service in an outage?)

    community.spectrum.net/discussion/171626/am-i-in-an-outage...

    If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, or visiting Outage Information and Troubleshooting. Tagged: Internet. Troubleshooting. My Spectrum App.

  4. Discussions - Spectrum Community

    community.spectrum.net/discussions

    Welcome to the Spectrum Support Community. Join the conversation to share knowledge, ask questions, and get answers.

  5. Why am I not able to get into my email? Server unavailable

    community.spectrum.net/discussion/174193/why-am-i-not-able...

    April 5. Thanks Elleen for bring up problems I have been having for weeks now concerning Spectrum email. Switching browsers will work for a day or so but the problem will persist whether on Edge, Chrome or Firefox! I called tech support a few times and they were very testy when I mentioned web mail was working on Edge until lately and switching ...

  6. What's with all the BUFFERING?? - Spectrum Community

    community.spectrum.net/discussion/171531/whats-with-all...

    When I tell you that the buffering happens ONLY at watch.spectrum.net -- and NOT when I watch exactly the same content via the NFL app on my iPad. The only logical conclusion is that the problem is NOT with the modem or my browsers at all. The problem seems to be the ability of Spectrum.net to deliver the streaming content at the rate the ...

  7. DNS problems - Spectrum Community

    community.spectrum.net/discussion/170865/dns-problems

    I get this off and on. Check if there is a typo in www.battle.net.If spelling is correct, try running Windows Network Diagnostics. The windows trouble shooter most of the time shows no problem I hit refresh and then the page works. Sometimes the trouble shooter will show that the DNS is not responding.

  8. New Spectrum Smart Router Causing Printer Problems

    community.spectrum.net/discussion/171810/new-spectrum...

    I cannot connect directly to ethernet as we have three computers, in different rooms and this is not a viable option. Also, the new Spectrum router does not have the ability to see any of the configurations - no 192.168.0.1 type of access. Everything is through the Spectrum app on a smartphone with virtually no ability to configure anything.

  9. Why is the new modem I was forced to accept making my internet...

    community.spectrum.net/discussion/170268/why-is-the-new...

    After they left, my internet was even slower, still lagged and dropped out. I realised that they reduced the signal strength with an 8Db attenuator, but *then* added on a three-outlet splitter with no terminator caps, which was unnecessary and slowed my connection speed down.

  10. Issues with Xumo? - Spectrum Community

    community.spectrum.net/discussion/173629/issues-with-xumo

    Since the Spectrum TV app streams live TV as well as on demand, it can be more sensitive than other streaming services. A direct connect with an ethernet cord would rule out the interference issue. You can also try temporarily moving the Xumo and TV closer to the modem for a direct connect, even if just for testing purposes. Last, there is a ...

  11. Is anyone else having problems with the Spectrum TV App on Xumo?

    community.spectrum.net/discussion/172930/is-anyone-else...

    January 18. When turning on the TV and the Xumo box, the Spectrum app will not start. It shows as a black screen. you can select it, but all I get is a black screen. The Home button will take me out and other apps will work but no Spectrum TV. Only way to fix has been to unplug the Xumo box and hard reboot.