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The Department of Financial Protection and Innovation has a long history, dating back to the formation of California's first banking department. It became the DFPI in 2020 with the passage of the California Consumer Financial Protection Law (CCFPL). [2] Formation of State Banking Department (1909) and State Corporations Department (1913)
Financial Ombudsman Service [170] - This service is free for consumers, and every year over 1 million people contact them about problems with: bank accounts, payments and cards; payment protection insurance (PPI); home, car, travel and other types of insurance; loans and other credit, like car finance; debt collection and repayment problems ...
Dame Gillian Guy, Baroness Bichard DBE is a British administrator who is currently the Independent Assessor of the Financial Ombudsman Service. [1] She was previously chief executive officer of Citizens Advice, a network of charitable organisations employing 7,000. She joined in 2010 from the charity Victim Support. [2]
The Financial Services and Markets Act 2000 (c. 8) is an act of the Parliament of the United Kingdom that created the Financial Services Authority (FSA) as a regulator for insurance, investment business and banking, and the Financial Ombudsman Service to resolve disputes as a free alternative to the courts.
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The Financial Services Compensation Scheme (FSCS) is the UK's statutory compensation scheme for customers of UK authorised financial services firms. This means it can step in to pay compensation if a firm is unable, or likely to be unable, to pay claims against it. Compensation can be in any form and by any method it determines is appropriate. [1]
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