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PSS also gives feedback to Microsoft development groups for use in the development of future products or product features. The Windows 2000 recovery console, for instance, was developed in large part to address difficulty that PSS agents had when attempting to assist customers with non-functional Windows NT installations. Additionally, PSS ...
Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Most of the WTL API is a mirror of the standard Win32 calls, so the interface tends to be familiar to most Windows programmers. Although no official documentation from Microsoft exists, the WTL Documentation Project is attempting to create a comprehensive reference for the library. [1] The WTL is not supported by Microsoft Product Support Services.
Microsoft Knowledge Base (MSKB) was a website repository of over 150,000 articles made available to the public by Microsoft Corporation for technical support. [1] It contained information on many problems encountered by users of Microsoft products. Each article bore an ID number and articles were often referred to by their Knowledge Base (KB ...
Microsoft's support lifecycle policy for the operating system notes that updates "are cumulative, with each update built upon all of the updates that preceded it", that "a device needs to install the latest update to remain supported", and that a device's ability to receive future updates will depend on hardware compatibility, driver ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and ...