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• Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are still unable to connect, please contact your broadband provider for assistance.
• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
2. Click Download Now under PRIVATE WiFi or DataMask by AOL. 3. When you're redirected to the download page and the download window prompt opens, click Save. 4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open ...
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Browser Trouble using AOL services in your web browser?
Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.