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  2. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  4. How Comcast plans to fix its failed customer service - AOL

    www.aol.com/article/2015/05/06/how-comcast-plans...

    For premium support please call: 800-290-4726 more ways to reach us

  5. Frank Eliason - Wikipedia

    en.wikipedia.org/wiki/Frank_Eliason

    After a brief career in retail, Eliason worked for Vanguard Investments and the now-defunct Advanta Bank. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues, including an incident in which 76-year-old Comcast customer Monica Shaw destroyed equipment in a Comcast office with a hammer after becoming frustrated by the service she ...

  6. 'In the dark': Comcast, Metronet customers still without ...

    www.aol.com/dark-comcast-metronet-customers...

    Comcast trucks and personnel worked to restore service Friday, May 17, 2024, in Indianhead Acres, which was heavily damaged in the May 10 tornado outbreak. "We're making progress as quickly and as ...

  7. Xfinity - Wikipedia

    en.wikipedia.org/wiki/Xfinity

    Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]

  8. Double charges, sneaky fees, bad service: Monroe County ... - AOL

    www.aol.com/double-charges-sneaky-fees-bad...

    DirecTV, Comcast and AT&T had several complaints filed against them for double charges, cancellation fees, and unreceptive customer service when people complained about being charged for services ...

  9. Comcast - Wikipedia

    en.wikipedia.org/wiki/Comcast

    Brian L. Roberts. Comcast is described as a family business. [20] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [21]

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