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Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts .
In May 2014, the company acquired OVM Solutions, a developer of cloud-based customer communications software. [20] In 2016, the company acquired the Genesys division of EIT, its regional partner in Korea. [citation needed] In December, Genesys acquired Interactive Intelligence, a developer of customer experience software for the cloud, for $1 ...
Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. [2] The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the ...
The company's principal product is the Exstream software platform, which enterprise clients use to create, manage and deliver both electronic and print deliverables to customers and clients. [ 6 ] Overview
PDF Tools allows creation of PDFs from many types of source input (images, scans, etc.). The PDF-XChange print driver allows printing directly to a PDF. A "lite" version of the print driver is free for non-commercial (home and academic) use. PrimoPDF: Proprietary: Yes: Virtual printer, for Microsoft .NET Framework and uses Ghostscript and RedMon.
Clarabridge is an American software company. It was founded in 2005 in Reston, Virginia. Clarabridge offers customer experience software as a service (SaaS) using AI-powered text and speech analytics. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and ...
Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
Businesses using the software do not purchase it but typically pay a recurring subscription fee to the software vendor. [ 20 ] For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts.