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2. HubSpot - Wikipedia

   en.wikipedia.org/wiki/HubSpot

   HubSpot's customer service software, Service Hub ( previously known as Customer Hub ) [55] was announced in 2017, moved out of beta testing in 2018, [56] [57] and received a "refresh" in 2022. The contact center platform provides self-service automation, Twilio telephony , [ 58 ] as well as "sentiment analysis and churn forecasting" and ...

3. Conversion marketing - Wikipedia

   en.wikipedia.org/wiki/Conversion_marketing

   By focusing on improving site flow, online customer service channels, and the online experience conversion marketing is commonly viewed as a long-term investment rather than a quick fix . [2] Increased site traffic over the past 10 years has done little to increase overall conversion rates, so conversion marketing focuses not on driving ...

4. Social CRM - Wikipedia

   en.wikipedia.org/wiki/Social_CRM

   Social customer service: Ownership of social media is shifting away from Marketing and Communication as engagement increasingly relates to inbound customer service-based topics. Rather than social being seen purely as a space for companies to deliver outbound marketing messages, it is the inbound customer queries that allow for meaningful ...

5. Zendesk - Wikipedia

   en.wikipedia.org/wiki/Zendesk

   It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen , Denmark , in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014.

6. Medallia - Wikipedia

   en.wikipedia.org/wiki/Medallia

   Medallia is an American customer and employee experience management company based in San Francisco, California.. Medallia provides software-as-a-service customer experience management and employee experience management (employee engagement) software to hospitality, retail, financial services, high-tech, and business-to-business companies internationally.

7. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.