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"There are 94 Better Business Bureaus [BBBs] across North America, and each of those BBBs has a team of people who just work on complaints, so a human is always interacting with the complaint and ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
Its number-one engine had been severed on the runway. It was the deadliest plane crash in U.S. history until the September 11 attacks in 2001. American Airlines Flight 444 was attacked by the Unabomber on November 15, 1979, near Chicago Illinois. The bomb planted in the cargo hold malfunctioned, but 12 passengers had to be treated for smoke ...
The Travel Corporation's not-for-profit TreadRight Foundation was established in 2008. [5] On 16 July 2024, The Tollman Family announced the sale of The Travel Corporation to Apollo Private Equity funds, a US-based asset management firm. The sale marks the end of the Tollman family's 104-year-long tenure of private ownership.
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Air travel is getting worse, judging from the number of consumer complaints. Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...