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As an example, VBA code written in Microsoft Access can establish references to the Excel, Word and Outlook libraries; this allows creating an application that – for instance – runs a query in Access, exports the results to Excel and analyzes them, and then formats the output as tables in a Word document or sends them as an Outlook email.
Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
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Can convert dBASE data from .dbf files to CSV, HTML, Microsoft Excel 2003 and below, Microsoft Excel 2008 and above, or XML. dbDOS PRO 4.0 May 6, 2015 dBase, LLC Unveils New Version of dbDOS PRO 4! [30] dbDOS PRO 4, the latest version of the best-selling solution for supporting MS-DOS based applications on Windows Vista and above operating systems.
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CRM systems today also work on customer engagement through social media. [23] Service automation is the part of the CRM system that focuses on direct customer service technology. Through service automation, customers are supported through multiple channels such as phone, email, knowledge bases, ticketing portals, FAQs, and more. [20]
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(previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users. [2]