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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of the Comcast Corporation.It is used to market consumer cable television, internet, telephone, and wireless services provided by the company.
Cable Internet access at minimum speeds of 100 Mbit/s and up to 1 Gbit/s in most markets [89] Verizon: 8,510,000 [85] DSL access at speeds of 0.5 to 15 Mbit/s, fiber access (FiOS) at speeds of 50 Mbit/s to 2 Gbit/s, and fixed wireless broadband with speeds up to 940 Mbps [90] [91] Cox: 5,560,000 [85] Cable Internet access at speeds of 5 Mbit/s ...
Comcast shares closed down nearly 10% Monday after Dave Watson, president and CEO of Comcast Cable, said the company expects broadband subscribers to decline by over 100,000 in the current quarter.
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