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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
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This U.S. road sign alerts highway users to the availability of 9-1-1 service. An N11 code (pronounced Enn-one-one) is a three-digit dialing code used in abbreviated dialing in the North American Numbering Plan (NANP). The mnemonic N stands for the digits 2 through 9 and thus the syntax stands for the codes 211, 311, 411, 511, 611, 711, 811 ...
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The Hundred Code is a three-digit police code system. [3] This code is usually pronounced digit-by-digit, using a radio alphabet for any letters, as 505 "five zero five" or 207A "two zero seven Alpha".
As of May 2017, the service is available in all 50 states and Washington, D.C., and 95% of the U.S. population has access to 211 services by dialing 211 on a landline or cell phone. [6] In 2017, the 211 network answered close to 15 million requests for assistance by phone, text, and chat.
The 311 call center has been jammed with long waits since the cyber event last week, while city systems remain down. Columbus won't explain critical cyber service outage hampering 311 for days ...
Direct-distance dialing (DDD) was first introduced in areas with common-control switching (panel and crossbar) in the 1950s.These areas had used 411 for directory assistance, and because of the ability of common-control switching to analyze the initial digits of a number in a "sender" before routing the call, these areas did not require the dialing of an initial 1 to initiate a long-distance call.