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  2. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."

  3. W. Edwards Deming - Wikipedia

    en.wikipedia.org/wiki/W._Edwards_Deming

    In 1983, the institute trained consultants of Ernst and Whinney Management Consultants in the Deming teachings. E&W then founded its Deming Quality Consulting Practice which is still active today. His methods and workshops regarding Total Quality Management have had broad influence. For example, they were used to define how the U.S ...

  4. Joseph M. Juran - Wikipedia

    en.wikipedia.org/wiki/Joseph_M._Juran

    Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. [1] He was the brother of Academy Award winner Nathan Juran.

  5. Armand V. Feigenbaum - Wikipedia

    en.wikipedia.org/wiki/Armand_V._Feigenbaum

    Val Feigenbaum's contributions to the quality body of knowledge include: "Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction."

  6. Mohamed Zairi - Wikipedia

    en.wikipedia.org/wiki/Mohamed_Zairi

    In 1995, Zairi was appointed to the prestigious SABIC Chair in Best Practice Management at the European Centre for Total Quality Management (ECTQM), University of Bradford, UK which he held until 2004. JURAN CHAIR SIGNING - (From left) Dr. Mansoor Al Awar, Lt. General Dhahi Khalfan Tamim, Dr. James Harrington and Professor Mohamed Zairi

  7. Philip B. Crosby - Wikipedia

    en.wikipedia.org/wiki/Philip_B._Crosby

    Philip Bayard "Phil" Crosby, (June 18, 1926 – August 18, 2001) was an American businessman and author who contributed to management theory and quality management practices. [ 4 ] Crosby initiated the Zero Defects program at the Martin Company . [ 5 ]

  8. CSC Launches First of Its Kind Total Quality Management ... - AOL

    www.aol.com/news/2012-09-20-csc-launches-first...

    CSC Launches First of Its Kind Total Quality Management Solution for Laboratories Incorporates Advanced Support, Security, Global Reach and Transformation Capabilities into a New Laboratory ...

  9. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    TQM — total quality management is a management strategy aimed at embedding awareness of quality in all organizational processes. First promoted in Japan with the Deming prize which was adopted and adapted in USA as the Malcolm Baldrige National Quality Award and in Europe as the European Foundation for Quality Management award (each with ...

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