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Synnex acquired IBM's worldwide customer care business process outsourcing (BPO) services business on 11 September 2013. [ 9 ] In June 2017, Synnex acquired the North and Latin American operations of Westcon-Comstor, along with 10% of the remaining part of Westcon (Westcon International) from Datatec for a reported $800 million.
IBM Consulting, rebranded in 2021 from IBM Global Business Services, is the professional services and consulting arm of IBM. [1] It provides services to companies, global government organizations, non-profits and NGOs .
Concentrix Corporation is an American business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. [4] Concentrix made its debut on the Fortune 500 list in 2024, ranking #499. [5]
This case was the only one of the successes that IBM and their outsourcing services providers achieved from the information technology outsourcing in the early 1990s. IBM has also signed a ten-year outsourcing service plan with Bharti Airtel Ltd in Bangalore, India. In 2013, IBM prepared to renew this IT contract in India to compete with ...
Document management, human resources, and many other solutions have been developed on the basis of IBM Lotus Notes/Domino technologies, and the company is an IBM Business Partner..NET [4]-based projects play a considerable role in the Exigen Services portfolio.
International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, [6] is an American multinational technology company headquartered in Armonk, New York and present in over 175 countries. [7] [8] It is a publicly traded company and one of the 30 companies in the Dow Jones Industrial Average.
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain. [1]
Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...
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