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[8] [9] Progressive boasts being the first auto insurance company to have a website and to allow customers to purchase policies via that site. Later, Progressive would pioneer the use of mobile browsers and smartphone apps for rating and managing policies. [10] It was also the first to offer 24/7 claims reporting. [11]
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Over-the-phone customer service is available 24/7 except for Thanksgiving Day and Christmas Day. ... Marcus’ customer service can be reached by phone on a 24/7 basis.
Working Assets was founded by Peter Barnes, Michael Kieschnick and Laura Scher in 1985 in San Francisco, [2] as a business that would use its revenues to fund progressive social change work. Each time their customers use its services—mobile, long distance or credit card—WA would automatically send a donation to progressive nonprofit groups.